Privacy Policy
Effective Date: November 1, 2024
Last Updated: November 1, 2024
EonStaff ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce management platform and related services.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, phone number
- Employee Data: Information about your employees you choose to upload to our platform
- Payment Information: Billing address and payment method (processed securely through third-party payment providers)
- Communications: Messages, feedback, and support requests
Information Collected Automatically
- Usage Data: How you interact with our platform, features used, time spent
- Device Information: IP address, browser type, operating system
- Cookies and Similar Technologies: To enhance your experience and understand platform usage
How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our services
- Process your transactions and manage your account
- Send you technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve our platform
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in providing our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@eonstaff.com.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
International Data Transfers
Your information may be stored and processed in any country where we have facilities or service providers. By using our services, you consent to the transfer of information to countries outside your country of residence.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@eonstaff.com
Address: Jakarta, Indonesia
By using EonStaff, you acknowledge that you have read and understood this Privacy Policy.